This Pharmacy Directory Disclaimer ("Disclaimer") governs your access to and use of the pharmacy directory and any related listings, profiles, search results, contact links and information (together, the "Directory") made available through this platform. By using the Directory you acknowledge that you have read, understood and agree to this Disclaimer. If you do not agree, please do not use the Directory.
The Directory is an informational listing service only. It allows pharmacies to publish their business details so that members of the public can find and contact them directly. We are a technology platform; we are not a pharmacy, a wholesaler, a distributor, a prescriber or a healthcare provider.
The inclusion of a pharmacy in the Directory — including any "verified", "featured", "priority", "premium" or similar label or placement — does not constitute an endorsement, recommendation, certification, sponsorship or guarantee of that pharmacy, its operators, or any product or service it offers. Such labels and placements relate only to the listing tier or paid status of the listing and must not be read as a clinical, professional or quality endorsement of any kind.
Using the Directory does not create a doctor–patient, pharmacist–patient, or any other professional or fiduciary relationship between you and us. Nothing in the Directory is, or should be relied upon as, medical, pharmaceutical, diagnostic, legal or other professional advice.
The Directory does not provide treatment recommendations, dosing guidance, or substitution advice. Always seek the advice of a qualified physician, pharmacist or other healthcare professional regarding any medical condition, medicine or treatment, and never disregard or delay seeking such advice because of something you read in the Directory. In a medical emergency, contact your local emergency services immediately.
All pharmacies listed in the Directory are independent third parties. They are not owned, operated, employed, controlled by, or acting as agents of this platform. Each listed pharmacy is solely responsible for its own conduct, staff, premises, licensing, stock, pricing, dispensing practices, record-keeping and compliance with applicable law.
Any interaction, communication, enquiry, order, purchase, payment or transaction you enter into with a listed pharmacy is strictly between you and that pharmacy. We are not a party to, and accept no responsibility for, any such interaction or transaction, including the fulfilment, quality, safety, timing or outcome of any product or service.
Listing information — including names, addresses, contact numbers, working hours, services, categories, photographs and descriptions — is supplied by the pharmacies themselves and, where indicated, subject to a verification review by our team. We do not independently audit every detail on an ongoing basis and we cannot guarantee that any information is accurate, complete, current or free from error.
Pharmacy details may change without notice, listings may become outdated, and a pharmacy may close, relocate or stop offering a service at any time. The availability, pricing, quality and legality of any medicine or service rests entirely with the listed pharmacy. You should independently confirm any detail that matters to you — including licensing, opening hours, stock and price — directly with the pharmacy before relying on it.
Many medicines are prescription-only and may lawfully be dispensed only against a valid prescription issued by a registered medical practitioner. You are solely responsible for complying with all laws applicable to the purchase, possession and use of any medicine, and for ensuring that any pharmacy you deal with is duly licensed and authorised to dispense the medicines you seek.
We do not verify prescriptions, do not facilitate the sale of any medicine, and do not guarantee that any listed pharmacy holds, or will maintain, the licences required to operate or to dispense any particular product. Do not use the Directory to obtain prescription medicines without a valid prescription or otherwise in breach of applicable law.
To the maximum extent permitted by applicable law, the Directory is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, accuracy or non-infringement.
To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, goodwill, data, health or other intangible losses, arising out of or in connection with your use of (or inability to use) the Directory, your reliance on any listing or information, or any interaction or transaction with a listed pharmacy — even if we have been advised of the possibility of such damages.
If you believe a listing is inaccurate, fraudulent, unlawful, or operating without the required licences, or if you have a safety concern about a listed pharmacy, please report it to us so that we can review the listing. While we are not obliged to monitor every listing, we reserve the right to review, suspend or remove any listing at our discretion.
For questions about this Disclaimer, or to report a concern, please contact us through the support or contact channels provided on this platform.
We may update this Disclaimer from time to time to reflect changes in our services, applicable law or operating practices. The version published on this page is the current version, and your continued use of the Directory after any change constitutes acceptance of the updated Disclaimer.
